The Onni customer care team is here to help. We are available Monday to Friday from 8 a.m. until 5 p.m. (except holidays), with appointments available until 4 p.m. If this is an after-hours emergency, please contact your building’s property manager for assistance.

For all general inquiries regarding your home:

ONNI GROUP
300-550 Robson Street
Vancouver, B.C.
V6B 2B7
Email: customercare@onni.com
Service Request: Service Request Form
Phone: 604-602-7711
Fax: 604-688-7907

For parking and storage inquiries:
Email parkingstorage@onni.com

Other: