Customer Care FAQs

Service Request

For all warranty related concerns please fill out this service request form.

Please provide us with contact information and a brief description of the issue you are experiencing. We will contact you as soon as possible to outline next steps and set up an appointment. If this is an emergency, please submit this form and follow up with a phone call to 604-602-7711 for British Columbia or 416-260-8200 for Ontario.

If this is an afterhours emergency, please contact your buildings’ Property Manager for assistance.

First Name *

Last Name *

Email Address *

Province *

Project Name or Address *

Unit Number *

Primary Phone Number *

Alternate Phone Number

Request or Question *

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