Contact Us

The Onni customer care team is here to help. We are available Monday to Friday from 8 a.m. until 5 p.m. (except holidays), with appointments available until 4 p.m. If this is an after-hours emergency, please contact your building’s property manager for assistance.

For all general inquiries regarding your home:

ONNI GROUP
300-550 Robson Street
Vancouver, B.C.
V6B 2B7

Email: customercare@onni.com
Phone: 604-602-7711
Fax: 604-688-7907

For parking and storage inquiries:
Email parkingstorage@onni.com

ONNI GROUP
177 Fort York Boulevard
Toronto, On
M5V 0C7

Email: customercareto@onni.com
Phone: 416-260-8200
Fax: 416-260-8240

For parking and storage inquiries:
Email parkingstorageto@onni.com

For any warranty related deficiencies: Please fill out a Service Request Form.

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